HOW WE WORK
Our business model focuses on “Pre-Order” and “Made-To-Measure“.
Our goal is to move forward to a sustainable fashion direction that offers luxury social status at the most affordable price with high-quality garments.
You buy as normal at "pre-order" / "made-to-measure" checkout.
Once you are ready to buy, you will need to pay for the item(s) as normal by following the pre-ordering checkout process.
We produce garments based on demand.
We will start producing the garments according to the demand quantities upon pre-order ends.
It usually takes about 2-3 weeks to produce garments with promising quality.
We deliver your order once it's ready.
We will ship out your order once your garment(s) is available.
Malaysia/Australia = Approximately 1-3 working days
Rest of the world = Approximately 5-10 working days
What is "Pre-Order" and why?
Pre-Order simply means you are buying the product before it has been made. This is to ensure we only produce what the demand needs and maintain high-quality garments at our premium offer.
Our goal is to keep nearly 0% leftover stocks in our inventory. This allowed us to avoid excessive stocks that could end up as a wastage which has become a global issue in the fast fashion industry.
How our "Pre-Order" works?
We offer you 30% discount for buying our pre-order product during the pre-ordering event that last usually 10 days. Once the pre-order event ends, we will start making the garments and we will deliver it to you once it’s ready.
If you missed out the opportunity, don’t worry, you may simply contact us to check if there is any ready stock available after the production. However, ready stock will be sold at the normal price.
What is "Made-To-Measure"?
Made-To-Measure simply means we will make the garment specially for you according to your body measurements.
We offer made-to-measure for our exclusive products such as tailored jacket and corset dress.
How our "Made-To-Measure" works?
You may request our designer for a door-to-door service at your office/home/hotel at your most convenient for measurement.
You may also feel free to provide us your existing measurements via any form of communication if you wish to do so.
We will custom made your garments within 2-3 weeks and deliver it to you once it’s ready.
30 days Money-Back Guaranteed
We offer 30 days money-back guaranteed to priorities our customer satisfaction.
You may return the product back to us for an exchange or refund within 30 days from the goods receipt date.
We shall refund you if our brand failed to deliver it to you for whatever reason after 30 days of pre-order.