DELIVERY INFORMATION

Malaysia Delivery

Standard Delivery

  • We offer FREE DELIVERY with a single receipt purchase of RM400 and above.
  • A flat rate delivery (to everywhere in Malaysia) of RM10 applies for each order below that amount.
  • Our standard delivery covers Peninsular and East Malaysia.
  • Delivery service operates from 9am to 6pm (local time).
  • Each delivery may take about 1-3 working day (depending on delivery area).

Our commitment is to ensure your item(s) is well-packaged at our premise until it dispatched. We work hand in hand with our delivery services to handle your package with care. However, we are not liable for any damage items caused by other external factors.

We aim to deliver your item within the delivery times frame. Each order will take about 1-2 working days to dispatch and please take note that the estimated delivery times are calculated from day of dispatch.

We need you to ensure that your delivery address is correct in order for your item to reach at your doorstep. We strongly suggest you to leave a reachable contact telephone number to allow the delivery service provider to contact when necessary. We are not responsible for any lost packages due to incorrect delivery infomation provided by you.

Tracking of Order

  • Our deliveries are handled by different domestic delivery services.
  • Thus, we will provide the “tracking number # “and the delivery service provider “tracking website ” to you via email upon receipt of order confirmation.

Same Day Delivery

  • We offer same day delivery within Klang Valley (Kuala Lumpur and Selangor areas) only.
  • Additional charges are subject to delivery area. Contact us for more details.

International Delivery

Standard Shipping

  • We offer international delivery for each order to most countries.
  • You may visit our “International Shipping Information“ to find the estimated shipping fees and delivery times.
  • Delivery times operate during working days and hours based on each country local time.

Our commitment is to ensure your item(s) is well-packaged at our premise until it dispatched. We work hand in hand with our international shipping services to handle your package with care. However, we are not liable for any damage items caused by other external factors.

We aim to deliver your item within the given estimated delivery times frame. However, we are not responsible for any delays caused by the customs clearance of the destination country.

Each order will take about 1-2 working days to dispatch and please take note that the estimated delivery times are calculated from day of dispatch.

We need you to ensure that your delivery address is correct in order for your item to reach at your doorstep. We strongly suggest you to leave a reachable contact telephone number to allow the assigned shipping service provider to contact when necessary. We are not responsible for any lost packages due to incorrect delivery information provided by you.

All  international shipping fees are subject to country destination, exchange rates, custom duties, and taxes. We need to ensure that you are responsible to pay any ingoing duties and taxes as you are not charged for these in your order placement with us. Import duties and taxes are subject to the Customs Authority of the Country.

Tracking of Order

  • Our international deliveries are handled by different international shipping services.
  • Thus, we will provide the “tracking number # “and the delivery service provider “tracking website ” to you via email upon receipt of order confirmation.

Same day delivery is not available for international delivery.