For online purchases
- We accept returns of your item(s) purchased through our website that reached us within twenty (28) days from the date of the order delivered.
- We only accept returns item(s) with unworn, unused, unaltered, unbleached, unwashed and with label tag attached to it.
- We do not accept returns or refund for accessories and bags.
- Orders made through our website cannot be returned or exchanged at any of our stockists.
- All return items must be provided with a valid receipt and order reference number.
- All return items must be packed in the original packaging when sending it back.
- Returns shipping/delivery fees are covered by you.
- You will need to fill out the “Return Form” and ensure all information provided are accurate in order for us to escalate your returns.
- All returns must be returned to the below address :
LIREN
Suite 118, Lot UC-3A,
Avenue K, KLCC
156 Jalan Ampang, 50450
Kuala Lumpur. Malaysia.
For stockist purchases
- We accept returns of your item(s) purchased through our stockist within seven (7) days from the receipt date.
- We only accept returns item(s) with unworn, unused, unaltered, unbleached, unwashed and with label tag attached to it.
- We do not accept returns or refund for accessories and bags.
- All return items must be provided with a valid receipt.
- All return items must be returned back to the origin stockist.